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Returns & Warranties

Returns & Warranties

The electrical goods advertised on this website come with a manufacturer's warranty.  Most of the goods come with a 1 year warranty. 

You should contact us directly for details relating to the available manufacturer's warranty (if any), or refer to the warranty documentation enclosed with your purchase.  You will need proof of purchase for any warranty claim.  We can help with a replacement invoice if you don't have yours.

Many of our products come with a guarantee or warranty from the manufacturer. In addition, they come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Full details of your consumer rights may be found at www.consumerlaw.gov.au.

 

Our contact details

Email: sales@salonsuppliestoyourdoor.com.au

Phone: 0403 234 111

 

Wahl Repairs/Replacements

If you have any issue with a Wahl product, please contact us directly to discuss the problem.  If under warranty, we may require you to take a photo, or a video, to demonstrate the problem, and we will liase with the manufacturer to determine the remedy.  Send any photos or videos, with relevant information to sales@salonsuppliestoyourdoor.com.au

A useful resource for trouble shooting along with a list of authorised repair agents can be found here:

Parlux Repairs/Replacements

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